FirstMark Tours and Travel is committed to protecting privacy and being transparent about how personal information is collected, used, and shared. This Privacy Policy applies to the website (https://firstmarktoursandtravel.com/), group webinars, and travel membership club services. It explains how personal data is handled when using the website, participating in webinars, or becoming a member of the travel club. 

2. Information Collected

Various types of personal information may be collected directly and indirectly when interacting with FirstMark Tours and Travel. 

• Webinar Registration: When registering for group webinars, information such as name, email address, company/organization (if applicable), job title/role (if applicable), industry/field (if applicable), and geographic location is collected.
• Website Visits: When visiting the website, certain information about the device and usage is automatically collected, including IP address, browser type, domain names, referring and exit pages, pages viewed, date and time of access, and other diagnostic data. This information is gathered through cookies, web beacons, and similar tracking technologies to help analyze website traffic, personalize the experience, and improve services.
• Direct Communication: If contacted via email, phone, or other means, information provided, such as name, contact details, and the content of the communication, may be collected.
• Membership Application Information: If applying for membership in the travel club, information necessary to process the application and manage membership may be collected, which may include identifying information, contact information, and payment details.
• Special Needs/Requests: If specific needs or preferences related to travel arrangements are communicated, this information is collected to tailor services.
• Other Information: Any other information voluntarily shared through website interactions, social media, or other channels.

3. How Information Is Used

The information collected is used for various purposes, including: 

• Conducting Webinars: To manage webinar registrations, send confirmation emails and reminders, and deliver post-webinar follow-up materials or surveys based on indicated preferences.
• Providing Incentives: To deliver any incentives offered for attending webinars.
• Offering Travel Membership: To provide information about the travel membership club and process membership applications.
• Operating and Improving Services: To analyze how services are used, diagnose technical issues, and improve the website, webinar content, and travel membership offerings.
• Marketing Purposes: With consent, promotional emails or information about future webinars, exclusive travel offers, or related services may be sent. You can opt out of receiving such communications at any time.
• Processing Transactions: To process payments and fulfill orders for travel club membership or other services.
• Responding to Inquiries: To provide customer support and respond to questions, comments, and requests.
• Maintaining Security: To protect against fraud, unauthorized access, and other

illegal activities.

• Complying with Legal Obligations: To respond to lawful requests from government authorities and comply with applicable laws and regulations.

4. Sharing Information

Personal information may be shared with: 

• Third-Party Service Providers: Third-party service providers may be engaged to assist in operating the business and providing services, such as hosting the website, processing payments, or providing customer support. These providers are contractually obligated to protect personal information and are prohibited from using it for any other purpose.
• Business Transactions: If FirstMark Tours and Travel is involved in a merger, acquisition, or sale of assets, personal information may be transferred to the new

entity.

• With Consent: Information may be shared with third parties if explicit consent is provided.
• As Required by Law: Information may be disclosed when required by law or to comply with a legal process.

Personal information will not be sold to any outside organization, except as described in this Privacy Policy. 

5. Privacy Rights

Privacy rights are respected, and choices regarding personal information are provided. Depending on the jurisdiction and applicable data protection laws, these rights may include: 

• Access: The right to request access to personal information.
• Correction: The right to request corrections or updates to inaccurate or incomplete information.
• Deletion: The right to request the deletion of personal information under certain circumstances.
• Opt-Out: The right to opt out of receiving promotional communications at any time.

To exercise these rights, please use the contact information provided below. 

6. Data Security

Reasonable technical and organizational security measures are implemented to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include using industry-standard security techniques such as firewalls, virus scanning tools, and encryption. Security procedures are regularly reviewed and updated to maintain the integrity and privacy of data. However, no security measures are entirely foolproof. 

7. Data Retention

Personal information is retained for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or protect legitimate business interests. When personal information is no longer required, it will be securely destroyed or de-identified. 

8. International Data Transfers

If personal information is transferred outside of the country of residence, appropriate safeguards will be in place to protect data in accordance with applicable data protection laws. 

9. Children’s Privacy

Services are not intended for individuals under the age of 13, and personal information is not knowingly collected from children without parental consent. 

10. Links to Other Websites

The website may contain links to third-party websites. The privacy practices or content of these sites are not the responsibility of FirstMark Tours and Travel. It is encouraged to review the privacy policies of any third-party websites visited. 

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in practices or legal requirements. The updated policy will be posted on the website to notify of any material changes. 

12. Contact Us

If there are any questions or concerns about this Privacy Policy or data practices, please contact:

FirstMark Tours and Travel

Mailing Address: 440 Monticello Ave Suite 1802 #473776 NORFOLK, VA 23510

Email Address: info@firstmarktoursandtravel.com

Toll-Free Phone Number: 800-702-1132